POPIA Compliance
Our commitment to protecting your personal information under South African law
What is POPIA?
The Protection of Personal Information Act 4 of 2013 (POPIA) is South Africa's data protection legislation. It regulates how organisations collect, process, store, and share personal information. POPIA aims to protect individuals from harm by safeguarding their personal data while enabling the responsible use of such information.
Our Commitment to POPIA
LeaderHub is fully committed to complying with POPIA. We have implemented comprehensive measures to ensure that your personal information is processed lawfully, minimally, and securely.
How We Comply
- We only collect personal information that is necessary for providing our services
- We process your information for legitimate purposes with your consent
- We implement appropriate security measures to protect your data
- We allow you to access, correct, and delete your personal information
- We do not sell or share your information with third parties for marketing
- We retain your information only for as long as necessary
- We notify you of any data breaches that may affect you
Your Rights Under POPIA
As a data subject, you have the following rights under POPIA:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Correction
You can request that we correct any inaccurate or incomplete information.
Right to Deletion
You can request that we delete your personal information in certain circumstances.
Right to Object
You can object to the processing of your personal information for specific purposes.
Right to Data Portability
You can request your data in a structured, commonly used format.
Right to Complain
You can lodge a complaint with the Information Regulator if you believe your rights have been violated.
How We Protect Your Data
We employ industry-standard security measures to protect your personal information:
- Encryption: All data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption.
- Access Controls: Role-based access ensures only authorised users can access sensitive information.
- Secure Authentication: Passwords are securely hashed and never stored in plain text.
- Regular Audits: We conduct regular security assessments to identify and address vulnerabilities.
- Employee Training: Our team is trained on data protection and privacy best practices.
Information Officer
In compliance with POPIA, we have appointed an Information Officer who is responsible for ensuring our compliance with the Act and handling any data protection queries or requests.
Information Officer
Email: info.officer@leaderhub.co.za
Phone: +27 74 012 6873
Exercising Your Rights
To exercise any of your rights under POPIA, please contact our Information Officer using the details above. We will respond to your request within a reasonable timeframe, and no later than 30 days as required by law.
Information Regulator
If you are not satisfied with our response or believe your rights have been violated, you may lodge a complaint with the Information Regulator:
Information Regulator (South Africa)
Email: inforeg@justice.gov.za
Website: www.justice.gov.za/inforeg
Phone: 012 406 4818